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CASE #OWE-000040

Unauthorized TikTok Coin Purchase – I Want My Money Back

Reported against Tiktok · Submitted by A*** O***
UNRESOLVED
₺7,604
A*** O***
Financial Services
Türkiye
August 24, 2026
Unresolved

WHAT HAPPENED?

Money was taken from my account without my knowledge or authorization, and TikTok coins were purchased without my permission. I did not approve or authorize this transaction in any way. A total of 7,604 TL was charged from my account without my consent. How can such a large amount of money be taken and used to purchase TikTok coins without my approval? I want the full amount of 7,604 TL refunded to me. I did not authorize these purchases and I should not be held responsible for transactions I did not make. I am extremely disappointed and concerned about the security of my account and payment information. I expect TikTok to investigate this unauthorized transaction immediately and return my money. If the full amount cannot be refunded for any reason, I at least expect a substantial portion of the money to be returned. Otherwise, I will have to escalate the matter and file a formal complaint regarding the unauthorized charges.

EVIDENCE & DOCUMENTS (3)

EVIDENCE 51
Claimant Evidence · 0.1 MB
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EVIDENCE 52
Claimant Evidence · 0.4 MB
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EVIDENCE 53
Claimant Evidence · 0.2 MB
VIEW

OFFICIAL COMPANY RESPONSES (0)

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CASE TIMELINE

Case submitted August 24, 2026
Case published August 24, 2026