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CASE #OWE-000083

Jaxx.bet support redirected user to Telegram admin who groundlessly refused withdrawal

Reported against Jaxx bet · Submitted by V********* C*******
UNRESOLVED
$27
V********* C*******
Gambling
Costa Rica
August 27, 2026
Unresolved

WHAT HAPPENED?

I fulfilled all requirements for the Level 2 referral system on Jaxx.bet, but my withdrawal remained pending. I contacted official email support ([email protected]), which instructed me to contact their Telegram admin (@ijonnydavis). When I reached out to him, instead of helping process the payout, the admin falsely accused me of cheating over a $41 withdrawal attempt while my account held a $26 main balance. Neither email support nor the Telegram admin resolved the pending transaction or processed the payout. All proof (email correspondence, Telegram chat, and account screenshots) is attached.

EVIDENCE & DOCUMENTS (6)

EVIDENCE 131
Claimant Evidence · 0.4 MB
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EVIDENCE 132
Claimant Evidence · 0.4 MB
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EVIDENCE 133
Claimant Evidence · 0.4 MB
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EVIDENCE 134
Claimant Evidence · 0.4 MB
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EVIDENCE 135
Claimant Evidence · 0.9 MB
VIEW
EVIDENCE 136
Claimant Evidence · 1.0 MB
VIEW

OFFICIAL COMPANY RESPONSES (0)

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CASE TIMELINE

Case submitted August 27, 2026
Case published August 28, 2026