WHAT HAPPENED?
Money was taken from my account without my knowledge or authorization, and TikTok coins were purchased without my permission. I did not approve or authorize this transaction in any way.
A total of 7,604 TL was charged from my account without my consent. How can such a large amount of money be taken and used to purchase TikTok coins without my approval?
I want the full amount of 7,604 TL refunded to me. I did not authorize these purchases and I should not be held responsible for transactions I did not make.
I am extremely disappointed and concerned about the security of my account and payment information. I expect TikTok to investigate this unauthorized transaction immediately and return my money.
If the full amount cannot be refunded for any reason, I at least expect a substantial portion of the money to be returned. Otherwise, I will have to escalate the matter and file a formal complaint regarding the unauthorized charges.
EVIDENCE & DOCUMENTS (3)
OFFICIAL COMPANY RESPONSES (0)
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CASE TIMELINE
Case submitted
August 24, 2026
Case published
August 24, 2026
LEGAL INQUIRY & DISPUTE