TikTok Promote Payment Taken but Promotion Still Under Review

On February 6, 2025, I purchased a TikTok Promote campaign for a video that I had previously promoted successfully. I made the payment, and the money was charged from my account within seconds. However, TikTok did not approve my promotion. It has now been 24 hours, but my payment has still not been refunded, and the promotion is still showing as “Under Review.” I paid for a service that has not been provided, yet my money is still being held. I don’t understand how TikTok can take my payment almost immediately but leave my money pending for more than 24 hours without providing the service I paid for or issuing a refund. If my promotion is not going to be approved, I want my full payment refunded as soon as possible. Please review my case and either approve the promotion or return my money. I expect this issue to be resolved promptly and would like a clear explanation of why my payment has not been refunded.